About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits and employee experience by watching this video!About the RoleWe are currently seeking applications for the role of Redress Support Service Counsellor as permanent part-time (22.5 hours per week) located at our Eight Mile Plains venue. The purpose of this role is to provide high standard Trauma-Informed Counselling, Case management, and the preparation of Redress Applications for people who are adult survivors of institutionalised child sexual abuse.The key responsibilities of this position include:Prepare comprehensive high quality Redress Applications for lodgement to the National Redress SchemeProvide Trauma-Informed Counselling and/or crisis interventions which are linked to lodgement of an application to the National Redress SchemeConduct thorough Assessment and Intake processes, including risk and needs assessment, to provide relevant information and determine appropriate interventions based on client presentation and needUtilise a Case Management approach:develop, implement and monitor case plans for clients that clearly identify, assess and plan for the client’s support needsidentify appropriate referral pathways and coordinate access to additional support services based on client presentation and needwhere appropriate, apply a collaborative case management approach, involving internal and external stakeholders, in order to ensure that the case plan and interventions address client’s needs.Please note that the position holder may be required to work an evening shift (12pm to 8pm) weekly, with some flexibility needed in order to meet business requirementsAbout You To be successful in this position, you willPossess a relevant undergraduate qualification in the social or behavioural sciencesDemonstrated experience in managing complex casesHave knowledge and understanding of Case Management approach in supporting clientDemonstrated theoretical knowledge and experience in Crisis and Trauma-Informed Counselling and crisis-interventions in a variety of settings, for example individuals, couples, families, and groupTheoretical knowledge of trauma and its impactsDemonstrated use of, or the ability to quickly acquire, a working knowledge of current legislation and regulations relating to the National Redress Scheme and adult survivors of institutionalised child sexual abuseWhat We Can Offer You!The salary being offered is between $80,963.63 to $94,619.10 per annum pro rata, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:Work-life balance and flexible working hoursAdditional annual leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsHow to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking Apply Now!Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application if you are interested!Applications Close at 4pm on 31 March 2024Please note this is a readvertised role and candidates previously applied need not to apply.HR - PD - Redress Support Service Counsellor AUDEight Mile Plains4113