POP Case Coordinator

About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion.  We provide services from more than 30 centres and employ over 400 employees across Queensland. About the RoleWe are currently seeking applications for a fixed (covering a parental leave until 26 May 2023) full-time (37.5 hours per week) role of Parenting Orders Program (POP) Case Coordinator located at our Townsville venue.The purpose of this role is to provide education and support to individuals to support children to have positive and healthy relationships with both parents during and post separation. This position plays a coordination role specific to clients within the POP, including intake and assessment, information, advice and referral, and child focused education and skill development.The key responsibilities of this position include:Undertaking client assessment through intakeDeveloping and implementing case management plans for clients, whilst maintaining client focused practiceDelivering education to groups and individuals, including separated parents or other person’s impacted by separation (such as grandparents)Please note that the position holder may be required to work an evening shift (10.30am to 7pm) weekly, with some flexibility needed in order to meet business requirements.About You To be successful in this position, you willPossess a relevant undergraduate qualification in the social or behavioural sciences, paired with experience working with families in high conflict situations.Have theoretical and demonstrated knowledge of the impact of trauma and conflictual situations on the care, behaviour and development of children and their needs, andHave knowledge, understanding and application of current and relevant legislations and regulations relating to family law and domestic violence.What We Can Offer You!The salary being offered is between $76,947 to $90,363 per annum (full time equivalent), to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employeesWork-life balance and flexible working hoursAdditional annual leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsHow to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now button belowApplications close at 4pm on 14 August 2022HR - PD - POP Case Coordinator 76000 AUD Townsville 4810

POP Case Coordinator

About Us

Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion.  We provide services from more than 30 centres and employ over 400 employees across Queensland. 

About the Role

We are currently seeking applications for a fixed (covering a parental leave until 26 May 2023) full-time (37.5 hours per week) role of Parenting Orders Program (POP) Case Coordinator located at our Townsville venue.

The purpose of this role is to provide education and support to individuals to support children to have positive and healthy relationships with both parents during and post separation. This position plays a coordination role specific to clients within the POP, including intake and assessment, information, advice and referral, and child focused education and skill development.

The key responsibilities of this position include:

  • Undertaking client assessment through intake
  • Developing and implementing case management plans for clients, whilst maintaining client focused practice
  • Delivering education to groups and individuals, including separated parents or other person’s impacted by separation (such as grandparents)

Please note that the position holder may be required to work an evening shift (10.30am to 7pm) weekly, with some flexibility needed in order to meet business requirements.

About You

To be successful in this position, you will

  • Possess a relevant undergraduate qualification in the social or behavioural sciences, paired with experience working with families in high conflict situations.
  • Have theoretical and demonstrated knowledge of the impact of trauma and conflictual situations on the care, behaviour and development of children and their needs, and
  • Have knowledge, understanding and application of current and relevant legislations and regulations relating to family law and domestic violence.

What We Can Offer You!

The salary being offered is between $76,947 to $90,363 per annum (full time equivalent), to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees

  • Work-life balance and flexible working hours
  • Additional annual leave over the Christmas period, annual leave loading and study leave
  • A supportive team environment and opportunity for professional development
  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay
  • Paid parental leave and additional benefits such as medical insurance discounts

How to Apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now button below

Applications close at 4pm on 14 August 2022