Children's Contact Service Coordinator

About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion.  We provide services from more than 30 centres and employ 400 employees across Queensland. About the RoleWe have a Leadership Opportunity at our Townsville venue. We are currently seeking applications for the permanent part-time role (30 hours per week) of Children’s Contact Service (CCS) Coordinator at Townsville venue.The purpose of this position is to coordinate the activities of the CCS, which helps facilitate contact arrangements, supports children and their family members during changeovers or supervised visits, and provides a safe and secure environment for the child/ren.The key responsibilities of this position include:Applying theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks when working with children, parents, whilst maintaining child inclusive practice.Undertaking assessment processes, including parent interviews, explanation of safety procedures, and familiarisation visits for children.Organising a safe and appropriate environment, and activities for children that maximise parent/child interaction and engage children in an interesting, calming and positive manner.Evaluating the effectiveness of interventions for parents and children accessing CCS, assessing the future need of the family in managing the ongoing parental relationship, and referring parents to appropriate services and programs as required.Overseeing and coordinating a team of Family Support Workers, ensuring that the service operates within RAQ policies and guidelines.Workdays/hours will be negotiated with the successful applicant. Weekend work (every second weekend) that attracts generous penalty rates.About You To be successful in this position, you will have:Undergraduate qualifications in the social or behavioural sciences, with studies in child development preferrable.Demonstrated experience in working with children and their parents/carers.Have demonstrated experience in staff management, time management and managing caseloads.Theorical Knowledge and ability to apply relevant legislation and regulations relating to family law and/or children’s contact issues is also required.The salary being offered is circa 73,554.00 to 88,159.00 per annum pro rata, to be negotiated depending upon qualifications and experience, plus superannuation.What We Can Offer YouWork-life balance and flexible working hoursClinical Supervision providedAdditional annual leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsHow to ApplyClick 'Apply' to send us your resume and a cover letter outlining your demonstrated experience in the areas outlined above. Applications close at 4pm on 10 December 2021 HR - PD - CCS Coordinator 73000 AUD Townsville

Children's Contact Service Coordinator

About Us

Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion.  We provide services from more than 30 centres and employ 400 employees across Queensland. 

About the Role

We have a Leadership Opportunity at our Townsville venue. We are currently seeking applications for the permanent part-time role (30 hours per week) of Children’s Contact Service (CCS) Coordinator at Townsville venue.

The purpose of this position is to coordinate the activities of the CCS, which helps facilitate contact arrangements, supports children and their family members during changeovers or supervised visits, and provides a safe and secure environment for the child/ren.

The key responsibilities of this position include:

  • Applying theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks when working with children, parents, whilst maintaining child inclusive practice.
  • Undertaking assessment processes, including parent interviews, explanation of safety procedures, and familiarisation visits for children.
  • Organising a safe and appropriate environment, and activities for children that maximise parent/child interaction and engage children in an interesting, calming and positive manner.
  • Evaluating the effectiveness of interventions for parents and children accessing CCS, assessing the future need of the family in managing the ongoing parental relationship, and referring parents to appropriate services and programs as required.
  • Overseeing and coordinating a team of Family Support Workers, ensuring that the service operates within RAQ policies and guidelines.

Workdays/hours will be negotiated with the successful applicant. Weekend work (every second weekend) that attracts generous penalty rates.

About You

To be successful in this position, you will have:

  • Undergraduate qualifications in the social or behavioural sciences, with studies in child development preferrable.
  • Demonstrated experience in working with children and their parents/carers.
  • Have demonstrated experience in staff management, time management and managing caseloads.
  • Theorical Knowledge and ability to apply relevant legislation and regulations relating to family law and/or children’s contact issues is also required.

The salary being offered is circa 73,554.00 to 88,159.00 per annum pro rata, to be negotiated depending upon qualifications and experience, plus superannuation.

What We Can Offer You

  • Work-life balance and flexible working hours
  • Clinical Supervision provided
  • Additional annual leave over the Christmas period, annual leave loading and study leave
  • A supportive team environment and opportunity for professional development
  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay
  • Paid parental leave and additional benefits such as medical insurance discounts

How to Apply

Click 'Apply' to send us your resume and a cover letter outlining your demonstrated experience in the areas outlined above. 

Applications close at 4pm on 10 December 2021