About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits and employee experience by watching this video!About the RoleWe are currently seeking applications for the permanent part-time (22.5 hours per week) role of Children’s Contact Service (CCS) Family Support Worker located at our Ipswich venue. The purpose of this role is to assist with the activities of the CCS program, which helps facilitate contact arrangements, supports children and their family members during changeovers or supervised visits, and provides a safe and secure environment for the child/ren.The key responsibilities of this position include:Apply theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks when working with children and parents, whilst maintaining child inclusive practiceUndertake assessment and intake processes, including parent interviews, explanation of safety procedures, and familiarisation visits for childrenOrganise a safe and appropriate environment, and activities for children that maximise parent/child interaction and engage children in an interesting, calming and positive mannerEvaluate the effectiveness of interventions for parents and children accessing CCS, assess the future need of the family in managing the ongoing parental relationship, and refer parents to appropriate services and programs as required.Work days/hours will be negotiated with the successful applicant, however please note that the position holder will be required to work every weekends and able to work evening shifts, with some flexibility to meet the CCS program requirements. Weekend shifts incur generous penalty rates. About YouTo be successful in this position, you willHave Bachelor degree in the social or behavioural sciences, with studies in child development being essential.Have demonstrated experience working with children and their parents/carers and have theoretical knowledge of the issues regarding child development, abuse and/or neglect; andExperience working with people in crisis and/or parents in conflict. Knowledge and ability to apply relevant legislation and regulations relating to family law and/or children’s contact issues is also required.Ability to work on weekends and evening shifts.What We Can Offer YouThe salary being offered is between $80,963.63 to $87,125.54 per annum pro rata, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as followsWork-life balance and flexible working hoursAdditional annual leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsHow to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking Apply Now!Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application before closer to advertisement.Applications close at 4pm on 21 February 2024HR - PD - CCS Family Support Worker AUDIpswich4305