Administration Officer

About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities. About the RoleWe are currently seeking applications for a temporary part time (18.75 hours per week) Administration Officer located at our Morayfield venue.Note: This role is fixed term until 23 December 2022.The purpose of this position is to coordinate and deliver all administrative activities undertaken at a venue, whilst providing a high quality of service to clients.The key responsibilities of this position include:Manage the venue reception area by providing clients with a high level of customer service through face to face and telephone communicationProvide administrative support to the venue through diary management and other administrative dutiesUse the Client Information System (CIS) to input and update client details and information relating to sessions and appointmentsReceipt all money, EFTPOS and cheque transactions in a timely and accurate manner, bank all receipted transactions and complete banking return forms in line with the Financial Procedures.Work days/hours will be negotiated with the successful applicant, however please note that the position holder will be required to work an evening shift (12pm to 8pm) up to once a week, with some flexibility needed in order to meet business requirements.About You To be successful in this position, you willHave experience in an administrative role providing face-to-face, email and telephone customer service and experience managing challenging customer interactions in a professional manner.Be competent in computer use (Microsoft Office, email, web based programs)Have the ability to learn new programs and applications, paired with effective time management, attention to detail, prioritising and organisation skills.Have experience working within the human services sector, and a certificate III or IV in Business Administration are highly desired.The salary being offered is to be negotiated depending upon qualifications and experience, plus superannuation.What We Can Offer YouWork-life balance and flexible working hoursAdditional annual leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsInterested?To apply, send us your resume and a cover letter outlining your demonstrated experience in each area. Click apply now.Applications close at 5pm on 15 May 2022.HR - PD - Administration Officer 57271 AUD Morayfield 4506