Administration Officer

About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  To finding more about our values, benefits and employee experience! Watch this VideoAbout the RoleWe are currently accepting applications for the fixed term Administration Officer role as follows: Fixed Term position until June 2025Part time 18.75 hours per weekLocated at Cairns venueHourly rate between $32.21 to $35.14The key responsibilities of this position include:Providing broad administrative support to the management team across the Cairns RegionProvide venue administrative support the Cairns venue including appointment managementCoordinate administrative deliverables and processesParticipate as a member of the regional administration teamProvide internal and external stakeholders including clients with a high level of customer service through face to face and telephone communicationUse the Client Information System (CIS) to input and update client details and information relating to sessions and appointmentsReceipt money, EFTPOS and cheque transactions in a timely and accurate manner, bank all receipted transactions and complete banking return forms in line with the Financial Procedures.Workdays/hours will be negotiated with the successful applicant, however please note that the position holder will be required to work an evening shift (11.30am to 7.30pm), with some flexibility needed in order to meet business requirements. About YouTo be successful in this position, you willHave excellent communication and interpersonal skills.Have a positive, solution-focused approach and be able to problem solve.Have experience in an administrative role providing face-to-face, email and telephone customer service and be able to manage challenging customer interactions if required, in a professional manner.Be competent in computer use (Microsoft Office, email, web based programs)Have the ability to learn new programs and applications, paired with effective time management, attention to detail, prioritizing and organization skills.Be able to work well independently and as part of a team.A certificate III or IV in Business Administration is highly desired.What We Can Offer You The salary being offered is $62,811.26 to $68,523.27 per annum pro rata, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:Work-life balanceAdditional annual leave over the Christmas period, annual leave loading and study leaveSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payA supportive team environment and opportunity for professional developmentHow to ApplyTo apply, send us your resume and a cover letter outlining your demonstrated experience in each area. Click apply now.Please note that applications will be reviewed as they are received, and interviews may be scheduled prior to the advertisement closure date.HR - PD - Administration Officer AUD Cairns 4870