Senior Relationships Mediation Service Practitioner

About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion.About the RoleWe are seeking a passionate and experienced Senior Relationships Mediation Service Practitioner to join our team at our Robina venue. This part-time role offers 52.5 hours per fortnight, with flexible workdays/hours to be negotiated with the successful applicant.As a Senior Relationships Mediation Service Practitioner within the Senior Relationships Mediation Service (SRMS), you will provide high-quality case management, counselling, family meetings and mediation services to individuals and families impacted by elder abuse. This rewarding role focuses on working with families holistically to identify and implement solutions to the underlying issues contributing to abuse. You will play a crucial role in promoting safety, well-being, and positive family relationships.Additionally, you will:Provide professional and empathetic counselling to individuals impacted by elder abuse, including affected family members.Conduct comprehensive client intake, risk, and needs assessments.Provide a responsive service to clients seeking engagement, ensuring timely case management and referrals, adhering to RAQ protocols and service delivery standards.Demonstrate sensitivity and expertise in managing complex cases, underpinned by a strong theoretical understanding of elder abuse dynamics.Facilitate family meetings to support communication and conflict resolution.Contribute to a multidisciplinary team to ensure coordinated service delivery.Maintain accurate and timely case notes and documentation.The base salary for this role is between $84,000.00 to $98,000.00 per annum, depending upon qualifications and experience.About YouRelevant undergraduate qualifications in Behavioural Science, Psychology, Counselling or Social Work.Demonstrated experience and theoretical knowledge in family and individual counselling across diverse settings, applying a case management framework within complex cases.Experience in delivering group work counselling, education/skills-training for individuals and families (desirable).Strong understanding of relevant legislation and regulations related to elder abuse and family law.Excellent communication, interpersonal, and conflict-resolution skills.Ability to work independently and as part of a collaborative team.Commitment to ethical practice, social justice, and client-centred service delivery.What We Can Offer YouWork-life balance and flexible working hoursAdditional annual leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsHow to ApplySubmit your application by clicking the Apply Now button.Applications close Thursday 6 March 2025 AUD Gold Coast 4217

Senior Relationships Mediation Service Practitioner

About Us

Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion.

About the Role

We are seeking a passionate and experienced Senior Relationships Mediation Service Practitioner to join our team at our Robina venue. This part-time role offers 52.5 hours per fortnight, with flexible workdays/hours to be negotiated with the successful applicant.

As a Senior Relationships Mediation Service Practitioner within the Senior Relationships Mediation Service (SRMS), you will provide high-quality case management, counselling, family meetings and mediation services to individuals and families impacted by elder abuse. This rewarding role focuses on working with families holistically to identify and implement solutions to the underlying issues contributing to abuse. You will play a crucial role in promoting safety, well-being, and positive family relationships.

Additionally, you will:

  • Provide professional and empathetic counselling to individuals impacted by elder abuse, including affected family members.

  • Conduct comprehensive client intake, risk, and needs assessments.

  • Provide a responsive service to clients seeking engagement, ensuring timely case management and referrals, adhering to RAQ protocols and service delivery standards.

  • Demonstrate sensitivity and expertise in managing complex cases, underpinned by a strong theoretical understanding of elder abuse dynamics.

  • Facilitate family meetings to support communication and conflict resolution.

  • Contribute to a multidisciplinary team to ensure coordinated service delivery.

  • Maintain accurate and timely case notes and documentation.

The base salary for this role is between $84,000.00 to $98,000.00 per annum, depending upon qualifications and experience.

About You

  • Relevant undergraduate qualifications in Behavioural Science, Psychology, Counselling or Social Work.

  • Demonstrated experience and theoretical knowledge in family and individual counselling across diverse settings, applying a case management framework within complex cases.

  • Experience in delivering group work counselling, education/skills-training for individuals and families (desirable).

  • Strong understanding of relevant legislation and regulations related to elder abuse and family law.

  • Excellent communication, interpersonal, and conflict-resolution skills.

  • Ability to work independently and as part of a collaborative team.

  • Commitment to ethical practice, social justice, and client-centred service delivery.

What We Can Offer You

  • Work-life balance and flexible working hours
  • Additional annual leave over the Christmas period, annual leave loading and study leave
  • A supportive team environment and opportunity for professional development
  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay
  • Paid parental leave and additional benefits such as medical insurance discounts

How to Apply

Submit your application by clicking the Apply Now button.

Applications close Thursday 6 March 2025