Gambling Help Service (GHS) Statewide Community Support
About Us
At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges.
Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.
By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.
About the role
Join Relationships Australia Queensland as our Gambling Help Service (GHS) Statewide Community Support Officer, based at our Ipswich office in a full-time, permanent, and hybrid role. Using a public health approach, you will promote harm minimisation strategies and increase awareness of gambling-related harm by developing, supporting, and promoting Gambling Help digital content and regional community events through the Gambling Help Queensland (GHQ) website. This role is pivotal in building partnerships, supporting statewide projects, and ensuring the delivery of effective community education and engagement across Queensland.
Additionally, you will:
Work within a harm minimisation framework to promote greater public awareness of the social issues associated with gambling.
Collaborate with the RAQ GHS Strategic Lead to identify and build partnerships with key stakeholders, including community, government, and the gaming industry.
Update, promote, and maximise the organisational potential of the GHQ website, including the events calendar, in collaboration with the RAQ Communications team.
Promote clear referral pathways for individuals accessing gambling help services and support the creation of youth-focused resources.
Support statewide GHS projects and ensure Community Support outputs are met across funded regions.
Monitor and maintain GHS Community Education/Engagement and Communication Plans, ensuring consistency with RAQ’s statewide approach.
About you
To be successful in this position, you will be a passionate and proactive professional with a strong commitment to harm minimisation and community wellbeing. Your strong interpersonal skills, cultural sensitivity, and commitment to inclusivity enable you to engage effectively with people from all walks of life. You are a confident communicator, a proactive problem-solver, and someone who brings energy, creativity, and initiative to your work. Your ability to manage competing priorities and work both independently and within a team ensures you deliver high-quality outcomes in a dynamic environment.
Additionally, you have:
A relevant undergraduate qualification in Behavioural Science, Psychology, or Social Work/Community Development (postgraduate qualification highly regarded).
Demonstrated experience in developing and delivering education and awareness programs, with a strong understanding of adult education and community development frameworks.
Proven ability to engage with a wide range of community sectors and build key stakeholder relationships.
Knowledge of adult learning principles, community engagement strategies, and theoretical frameworks relevant to community development.
High-level competency in Microsoft Office, email, and web-based programs, with the ability to quickly learn new systems and applications.
We Can Offer You
At RAQ, we believe in supporting our people both inside and outside the workplace. Here’s what you can look forward to as part of our team:
Work-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home.
Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income.
Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave.
Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.
Study Leave - Pursuing further qualifications? We offer up to 2 weeks of paid study leave each year to support your professional growth.
Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.
Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.
The salary is being offered between $96,000.00 - $100,000.00 per annum, to be negotiated depending upon qualifications and experience, plus superannuation. Join us and experience a workplace where your wellbeing, growth, and success are our top priorities.
How to Apply
To apply, send us your resume and a brief cover letter, outlining why you're the ideal person for this role!
Applications can be submitted by clicking the Apply Now.
Applications close Sunday 25 May 2025