Gambling Help Service (GHS) Counsellor/Community Educator

About UsAt Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges. Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.  About the RoleAre you passionate about making a difference in the lives of individuals and families affected by gambling harm? We are seeking a dedicated GHS Counsellor/Community Educator to join our team at the Morayfield venue in a permanent part-time capacity (45 hours per fortnight). In this vital role, you will provide high-quality counselling to individuals, couples, and families, while also delivering targeted community education to raise awareness of the social impacts of problem gambling.Additionally, you will:Provide therapeutic counselling to reduce the impact and severity of those affected by problem gambling and their friends and family, and to enhance their personal wellbeingProvide primary community education interventions, such as the provision of information, to raise awareness about the impacts of gambling and the promotion of responsible gambling practicesProvide secondary community education responses aimed to enhance capacity within the Queensland human services system and the gaming industry through the provision of information, education and workshops about how to identify and respond to problem gambling in the communityBuild partnerships with key RAQ GHS stakeholders, including the community, government and gaming industry, to actively facilitate the engagement and referral to RAQ GHS services and ensure clear referral pathways for people accessing RAQ gambling help servicesNote that a requirement of the role is to work an evening shift (until 8pm) in order to meet business requirements.About YouTo be successful in this position, you will haveRelevant undergraduate qualifications in behavioural science, psychology, counselling or social work,Experience working therapeutically with addiction, specifically gambling, in a variety of settings (e.g. individuals, couples, families and groups).Have knowledge of and the ability to apply relevant legislation and regulations relating to relationships counsellingHave the ability to deliver presentations to members of the public and other community agencies as part of the community education role.What We Can Offer YouThe salary is being offered between $84,000.00 to $98,000.00 per annum, plus superannuation, to be negotiated depending upon qualifications and experience. We also offer our employees as follows:    A healthy work-life balance; we’re proud of our supportive and flexible culture Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.    3 additional annual leave days over the Christmas period! Annual leave loading paid on top of annual leave Up to 2 weeks a year of study leave for anyone studying qualifications in their relevant fieldPaid parental leave; up to 14 weeks for primary caregiver and 4 weeks for secondaryEmployee Assistance Program through TELUS Health - RAQ seeks to provide support to its most important asset, its employees, and their families via the Employee Assistance Program (EAP) How to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now!Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application now!Applications close Sunday 18 May 2025 AUD Morayfield 4506

Gambling Help Service (GHS) Counsellor/Community Educator

About Us

At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges. 

Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. 

By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

  

About the Role

Are you passionate about making a difference in the lives of individuals and families affected by gambling harm? We are seeking a dedicated GHS Counsellor/Community Educator to join our team at the Morayfield venue in a permanent part-time capacity (45 hours per fortnight). 

In this vital role, you will provide high-quality counselling to individuals, couples, and families, while also delivering targeted community education to raise awareness of the social impacts of problem gambling.

Additionally, you will:

  • Provide therapeutic counselling to reduce the impact and severity of those affected by problem gambling and their friends and family, and to enhance their personal wellbeing
  • Provide primary community education interventions, such as the provision of information, to raise awareness about the impacts of gambling and the promotion of responsible gambling practices
  • Provide secondary community education responses aimed to enhance capacity within the Queensland human services system and the gaming industry through the provision of information, education and workshops about how to identify and respond to problem gambling in the community
  • Build partnerships with key RAQ GHS stakeholders, including the community, government and gaming industry, to actively facilitate the engagement and referral to RAQ GHS services and ensure clear referral pathways for people accessing RAQ gambling help services

Note that a requirement of the role is to work an evening shift (until 8pm) in order to meet business requirements.

About You

To be successful in this position, you will have

  • Relevant undergraduate qualifications in behavioural science, psychology, counselling or social work,
  • Experience working therapeutically with addiction, specifically gambling, in a variety of settings (e.g. individuals, couples, families and groups).
  • Have knowledge of and the ability to apply relevant legislation and regulations relating to relationships counselling
  • Have the ability to deliver presentations to members of the public and other community agencies as part of the community education role.

What We Can Offer You

The salary is being offered between $84,000.00 to $98,000.00 per annum, plus superannuation, to be negotiated depending upon qualifications and experience. We also offer our employees as follows:    

  • A healthy work-life balance; we’re proud of our supportive and flexible culture 

  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.    

  • 3 additional annual leave days over the Christmas period! 

  • Annual leave loading paid on top of annual leave 

  • Up to 2 weeks a year of study leave for anyone studying qualifications in their relevant field

  • Paid parental leave; up to 14 weeks for primary caregiver and 4 weeks for secondary

  • Employee Assistance Program through TELUS Health - RAQ seeks to provide support to its most important asset, its employees, and their families via the Employee Assistance Program (EAP)

 

How to Apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now!

Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application now!

Applications close Sunday 18 May 2025