Gambling Help Service (GHS) Counsellor and Community Educator

About UsAt Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills, knowledge, and resilience to navigate life’s challenges. Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.About the RoleWe're currently seeking applications for the permanent part-time role of GHS Counsellor/Community Educator located at our Maroochydore venue on the basis of 45 hours per fortnight. The purpose of the role is to provide high standard of gambling counselling to individuals, couples and families, and to promote greater public awareness about the social issues associated with problem gambling through the provision of information to specific target groups and the community.The key responsibilities of this position include:Provide therapeutic counselling to reduce the impact and severity of those affected by problem gambling and their friends and family, and to enhance their personal wellbeingProvide primary community education interventions, such as the provision of information, to raise awareness about the impacts of gambling and the promotion of responsible gambling practicesProvide secondary community education responses aimed to enhance capacity within the Queensland human services system and the gaming industry through the provision of information, education and workshops about how to identify and respond to problem gambling in the communityBuild partnerships with key RAQ GHS stakeholders, including the community, government and gaming industry, to actively facilitate the engagement and referral to RAQ GHS services and ensure clear referral pathways for people accessing RAQ gambling help servicesNote that a requirement of the role is to work an evening shift (until 8pm) in order to meet business requirements.The salary being offered is $84,000.00 to $98,000.00 per annum, pro rata, to be negotiated depending upon qualifications and experience, plus superannuation.About YouTo be successful in this position, you will haveRelevant undergraduate qualifications in behavioural science, psychology, counselling or social work,Experience working therapeutically with addiction, specifically gambling, in a variety of settings (e.g. individuals, couples, families and groups).Have knowledge of and the ability to apply relevant legislation and regulations relating to relationships counsellingHave the ability to deliver presentations to members of the public and other community agencies as part of the community education role.What We Can Offer YouA healthy work-life balance; We’re proud of our supportive and flexible culture. In this role, you’ll gain invaluable skills and experience that can help you build a solid foundation for your career, around a fantastic community. Additional annual leave over the Christmas period, annual leave loading and study leave.Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.Paid parental leave and additional benefits such as medical insurance discounts.Weekly clinical supervision support during probation.Generous penalty rates for weekend shifts.How to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now!Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application now!Applications close Thursday 3 April 2025 AUD Maroochydore 4558

Gambling Help Service (GHS) Counsellor and Community Educator

About Us

At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills, knowledge, and resilience to navigate life’s challenges. 

Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. 

By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

About the Role

We're currently seeking applications for the permanent part-time role of GHS Counsellor/Community Educator located at our Maroochydore venue on the basis of 45 hours per fortnight. 

The purpose of the role is to provide high standard of gambling counselling to individuals, couples and families, and to promote greater public awareness about the social issues associated with problem gambling through the provision of information to specific target groups and the community.

The key responsibilities of this position include:

  • Provide therapeutic counselling to reduce the impact and severity of those affected by problem gambling and their friends and family, and to enhance their personal wellbeing
  • Provide primary community education interventions, such as the provision of information, to raise awareness about the impacts of gambling and the promotion of responsible gambling practices
  • Provide secondary community education responses aimed to enhance capacity within the Queensland human services system and the gaming industry through the provision of information, education and workshops about how to identify and respond to problem gambling in the community
  • Build partnerships with key RAQ GHS stakeholders, including the community, government and gaming industry, to actively facilitate the engagement and referral to RAQ GHS services and ensure clear referral pathways for people accessing RAQ gambling help services

Note that a requirement of the role is to work an evening shift (until 8pm) in order to meet business requirements.

The salary being offered is $84,000.00 to $98,000.00 per annum, pro rata, to be negotiated depending upon qualifications and experience, plus superannuation.

About You

To be successful in this position, you will have

  • Relevant undergraduate qualifications in behavioural science, psychology, counselling or social work,
  • Experience working therapeutically with addiction, specifically gambling, in a variety of settings (e.g. individuals, couples, families and groups).
  • Have knowledge of and the ability to apply relevant legislation and regulations relating to relationships counselling
  • Have the ability to deliver presentations to members of the public and other community agencies as part of the community education role.

What We Can Offer You

  • A healthy work-life balance; We’re proud of our supportive and flexible culture. In this role, you’ll gain invaluable skills and experience that can help you build a solid foundation for your career, around a fantastic community. 
  • Additional annual leave over the Christmas period, annual leave loading and study leave.
  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.
  • Paid parental leave and additional benefits such as medical insurance discounts.
  • Weekly clinical supervision support during probation.
  • Generous penalty rates for weekend shifts.

How to Apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now!

Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application now!

Applications close Thursday 3 April 2025